Updating DEERS Information

It is important that DEERS records get updated when personal eligibility

information changes. This includes changes in military career status;

addresses; and family status (marriage, divorce, birth, and adoption) etc. For

basic information on eligibility, review the Eligibility Fact Sheet at

http://www.tricare.osd.mil/factsheets/index.cfm

A to Z and Eligibility Frequently Asked Questions (FAQs) at

http://www.tricare.osd.mil/faqs/

Visit the TRICARE SMART Site at http://www.tricare.osd.mil/smart/ to download

DEERS posters and flyers.

Beneficiaries may update their DEERS address, telephone number, and e-mail in

several ways:

   Visit the DEERS Web site at https://www.dmdc.osd.mil/appj/address/index.jsp - this is the quick and easy way to update your information. The best time to update is during non-peak hours!

   Visit a local personnel office that has a uniformed services ID card

facility. To locate the nearest ID card facility, visit www.dmdc.osd.mil/rsl/ .

Call ahead for hours of operation and for instructions if you are updating a

record for someone who is housebound.

   Fax address changes to 1-831-655-8317.

   Call the DSO Telephone Center at 1-800-538-9552 or for the Deaf

(TTY/TDD): 1-866-363-2883. Hours of Operation: Monday through Friday, 6 a.m. to

3:30 p.m. (Pacific time), except Federal holidays.

   Mail the changed information to the DSO, ATTN: COA, 400 Gigling Road,

Seaside, California 93955-6771.

Updating Information other than Addresses - Beneficiaries will need to provide

important pieces of documentation, such as marriage, birth, or death

certificates; DD 214s; DD 1172s; etc. Beneficiaries should contact the nearest

military ID card facility to find out what documents they need to enroll or

update eligibility information in DEERS. Once beneficiaries have the necessary

documents, they can present them at the ID card facility or send a letter or

fax to the DSO at the address and number noted above.

Note: Effective October 1, 2003, URFSs will be listed in DEERS under their own

Social Security numbers (SSNs), not their sponsors' SSNs. For more information,

go to the Unremarried Former Spouse FAQs

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SOURCE:  TRICARE Web Site at http://www.tricare.osd.mil/deers/default.cfm